eSign Help Guide


Customer Care Sign Off

1st March, 2022

When completing a customer care job - here are some tips to get sign off:

How to send data back to DBD - Sync Jobs

13th August, 2021

How to send your jobs back.

Export Data

13th August, 2021

This article explains how to export your data.

Offline issues

11th October, 2022

Firstly, please make sure the phones are getting fully charged.

Gas Validation

11th October, 2022

This bug is linked with stale job data. However, if this does happen, please follow these steps:

When you have a white screen

11th October, 2022

This means that the phone’s database needs to be reset to clear out any stale data that is still on the phone....

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